Important note: The suggestion box we make available for the customer on our web is for internal use of the company, it has merely informative character and it is oriented towards the improvement of our services, but it is not the appropriate way to make a complaint. If you want to make a complaint, you should use the official book authorised by the Administration, which is available to you both in the vehicles that provide the services and in the ticket offices authorised for the ticket sales. Thanks for your collaboration.
If you want to request information about our services, you can send an email to . You can send us your suggestions by email to and they will be answered as soon as possible.
You can call our Customer Service Department dialling the following telephone numbers:
General information +34 982 29 29 00
Purchase online help +34 982 29 29 00
Renting +34 982 29 29 04
Second-hand vehicles +34 600 96 66 45
+34 600 96 66 05
From 15:00 to 21:00 h.Holidays From 10:00 to 14:00 h.
From 16:00 to 20:00 h.
You can go to any of our authorised points of sale and we will be pleased to assist you.
Special Attention Service for People with Reduced Mobility (PMR)
If you want to know the availability of adapted transport services for People with Reduced Mobility at a specific date in your town, contact us using any of these means and we will inform you promptly of each case.
For any written communication you can contact us at the following address:C/ Cotón de Arriba, 2
Polígono da Louzaneta
Lugo – Spain