After intensive months of work, the new corporative web portal of Monbus comes to light. It is an ambitious project that has counted on the participation of specialists in the sector, both at the programming and design and content level. The new portal aims to combine creativity and modernity with usefulness and reliability. In broad terms, the structure of the web site can be divided into the three main lines of bussiness of the company:
– Online sale of bus and catamaran tickets (Regular Transport Services).
– Bus renting and luxury car renting with driver (Private Transport Services).
– Long and short term vehicle renting without driver (Renting services).
In order for you to navigate through the web easily, the three areas of business will have a direct access from any part of the portal.
►ONLINE SALE OF TICKETS
The start-up process of the sale of tickets will be divided into two phases:
1ª In the first phase, the users can buy tickets through the internet for long distance lines through Spain of the company Vibasa and also for the catamaran of the Ribeira Sacra (Galicia) managed by Viajes Hemisferios.
2ª- In a second phase, it will be possible to buy through the web all the passenger regular transport services offered by Monbus. At the same time, the current web pages will be closed (such as for example, Vibasa, Viajes Hemisferios, La Hispano Igualadina or Alcala Bus)
Nevertheless, both the schedule consultation and its download in pdf and the information related to the sale network (ticket offices and agencies) will be available from the beginning for all the lines and expeditions the different companies attached to Monbus operate.
- Ways of buying a ticket
In the present web portal there are several ways so that you can buy a ticket:
– By means of the purchase module (widget) located on the home page. Due to its quickness, this is the most recommendable option if you already know the departure point and the destination of your journey and you are familiar with the managament of this kind of modules.
– With the help of our system of help step by step. If you don't have much experience with this type of processes try this module. We will guide you during the purchase process from start to finish in order to make things easier for you.
– By means of an Interactive Map with interface of Google Maps in which you can discover the different international, national, and regional routes and stops in which Monbus operates. If have some time, this is the best option to know all our available offer of regular transport services. Remember that you can also locate the exact place of our ticket offices open to the public for the ticket sale.
- Special offers
Often, you can opt for a series of special offers with important discounts in the price of your ticket for certain bus or catamaran routes.
- Routes and Points of Sale
If you want to know deeply all the offer of regular transport services Monbus offers in a certain country, autonomous community or city, this is your section. Bus international routes through Europe and Africa, long distance routes through Spain, urban metropolitan, and regional routes in Catalonia, the Community of Madrid, Galicia, Community of Valencia, Castille la Mancha and Murcia.
- Modification of tickets
If you have already bought a ticket in this web or in a authorized point of sale and you want to modify the departure time, the date, the numbering of the seats and add or remove special baggage, you only have to access to Posventa Area of the web and introduce the reservation code we facilitate you when you buy the ticket and your email. You will even be able to manage your ticket through the web although you had bought it in a ticke office.
- QR Codes
All bus tickets will include a QR code. When you use a reader application of QR codes and scan the code of the ticket, you will be able to access directly to the web and carry out all the managements you want related to the ticket. Moreover, it will be possible to acces to the bus showing the ticket in the own mobile.
As an advance of future innovations and improvements, you should know we are working in a mobile application which will include the main funcionalities of the new web.
If you want to rent a bus or a luxury car with driver for a wedding, a musical concert, a transfer to the airport, etc., you can ask for a budget by means of a simple form step by step. In a very similar way, you will be able to take the first step in the hiring of a renting for vehicle fleets. If you want to drive a renting car, a specific module with identical operation will be available in order for you to be able to ask for a personalized budget. The human team of Monbus will be waiting for the arrival of your request to assist you as soon as possible.
Another innovation of the web is the firm commitment to the promotion of events. You will have at your disposal a lot of exclusive articles about the best patron saint festivities, sport, cultural and gastronomic events, musical concerts etc., in order for you to be able to explore the ancestral and modern culture of a great number of Spanish towns travelling with Monbus. In many cases, the promotion of an event is accompanied by important discounts in some of the means of transport Monbus offers.
There will also be a place for the news of interest of the transport sector as well as for the novelties related to Monbus.
On the other hand, the launch of the web will go hand in hand with the social networks. Firstly, it will be created a page of company in Facebook for Monbus by means of which you will be able to participate in a series of raffles and competitions to get gifts such as tickets to go to some concerts as well as discounts in the journeys you do with Monbus. The publication of many other contents thought to entertain and inform you and to offer another effective via of Customer Service will also be carried out.
Although in an initial phase of the project the portal will only be available in Spanish, you will be able to access to all the contents in up to six languages which would include together with the Spanish, Catalonian, Galician Language, Basque, English and French.
►ATTENTION TO THE USER
If you want to contact us you can do it through different ways: by telephone, by email, in person, by post and also by means of the own web. In this regard, you can check our section of frequently asked questions to get rapid responses to the problems that most often occur. An important innovation is the implementation of a service of special attention for People with Reduced Mobility (PMR), by means of which those people interested can contact us to know the availability of the transport services adaptated for PMR in their town on a certain date, where they will be punctually informed in each case.
In the portal you can also find a section for the job offer of Monbus. If you think your profile fits our philosophy and if you want to work with us send us your CV.