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You will be able to buy tickets for your journey in this web if the online sale is available for this journey. If the online sale is not available for a particular journey and you want to know where you can buy your ticket, you can check our section of routes and points of sale or contact with us through different means. More routes will be incorporated to the online sale very soon but if you are really interested in a certain route to be available send us an email to: sugerencias@monbus.es indicating us the departure point and destination of the journey or journeys you consider proper.

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Summary

ROUTES AND TICKET OFFICES

Urban and metropolitan transport of the Community of Madrid

Alcala de Henares: A high-quality urban transport service

Alcalabus has an experience of more than 40 years in the management of the Urban transport of the city of Alcala de Henares. Nevertheless, it became licensee holder of the Passenger Urban Service, due to the concession of the Excellent City Council, on February 1st 2011.

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With the adhesion of the City Council to the Transport Consortium of Madrid in 1987, it was the Transport Consortium of Madrid the one who assumed the powers of the urban transport of the City of Alcala de Henares.

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- Both AlcalaBus and Castromil have a Quality Management System ISO 9001:2008.

- Environmental Management System ISO 14001:2004 and Passenger Public Transport.

- Definition of the quality of the service, objectives and measurings UNE-EN 13816:2003.

Check all the schedules

The urban transport service of Alcala de Henares is divided into 12 different lines. Click on the link you are interested in to see the route and schedules of each of them.

Outward Schedule

Return Schedule

Line 1: Barrio del Pilar (Hipercor) - Campo del Angel (Los Nogales)

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Line 2: Plaza de Cervantes - University / Hospital

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Line 3: Plaza de Cervantes - Espartales

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Line 4: Plaza de Cervantes - Cementerio Jardín

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Line 5: Barrio del Pilar - Shopping Center La Dehesa

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Line 6: Barrio del Pilar - Barrio Virgen del Val

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Line 7: El Ensanche - Nueva Alcalá

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Line 8: Barrio Campo del Angel - Paseo del Val

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Line 9: FF.CC. Station Square - Polígono Industrial Azque

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Line 10: Vía Complutense - Espartales

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Line 11: La Garena - Puerta Universo

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Line 12: Plaza Cervantes - Jardín Botánico - University

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Metropolitan transport

Within the Community of Madrid, Castromil also offers interurban metropolitan regular transport by means of several lines:

Outward Schedule

Schedule return

Line 271: Alcalá de Henares – Pezuela - Pioz

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Line 272: Alcalá de Henares - Villalbilla

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Line 275: Alcalá de Henares - Los Santos de Humosa - Alcalá

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Real-time information

All the buses are equipped with a modern Operation aid system (SAE). This system allows manage in real time the urban bus fleet in addition to provide the Company and the Administration with the necessary information to optimise the service to the users.


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  • App tiempo real desde Android
  • App tiempo real desde Apple

Renew your old pass

All the transport passes the Transport Regional Consortium of Madrid (CRTM) places at your disposal (passes for students, passes for large families, disabled people, etc.) can be renewed for the new public transport card without contact. Check here the fares of the passes and get yours.

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  • TTP Desde Android
  • TTP Desde Apple

User aid services

General information

If you want to make us a general information request you can do it through our contact data indicated below.

Lost property

If you think you have lost an object in some of our vehicles, get in contact with us clicking on the corresponding link in each case and we will do everything possible in order for you to recover it:

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AlcalaBus S.L. / Castromil S.A.
C/ Chile 43
28806 - Alcala de Henares (Madrid)
Tlf. 91 888 00 21
Fax. 91 882 76 11

Complaints, Suggestions and News (CRTM)

If you want to make a suggestion or a complaint about our transport services in the Community of Madrid, you can contact the CRTM clicking on the corresponding link:

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Follow us in Twitter

You can also follow all the news and communications of AlcalaBus (#alcalabus) or Castromil (#castromilbus) through our Twitter account.

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