ROUTES AND TICKET OFFICES
Urban and metropolitan transport of the Community of Madrid
Alcala de Henares: A high-quality urban transport service
Alcalabus has an experience of more than 40 years in the management of the Urban transport of the city of Alcala de Henares. Nevertheless, it became licensee holder of the Passenger Urban Service, due to the concession of the Excellent City Council, on February 1st 2011.
With the adhesion of the City Council to the Transport Consortium of Madrid in 1987, it was the Transport Consortium of Madrid the one who assumed the powers of the urban transport of the City of Alcala de Henares.
- Both AlcalaBus and Castromil have a Quality Management System ISO 9001:2008.
- Environmental Management System ISO 14001:2004 and Passenger Public Transport.
- Definition of the quality of the service, objectives and measurings UNE-EN 13816:2003.
Check all the schedules
The urban transport service of Alcala de Henares is divided into 12 different lines. Click on the link you are interested in to see the route and schedules of each of them.
Line 1: Barrio del Pilar (Hipercor) - Campo del Angel (Los Nogales)
Line 2: Plaza de Cervantes - University / Hospital
Line 3: Plaza de Cervantes - Espartales
Line 4: Plaza de Cervantes - Cementerio Jardín
Line 5: Barrio del Pilar - Shopping Center La Dehesa
Line 6: Barrio del Pilar - Barrio Virgen del Val
Line 7: El Ensanche - Nueva Alcalá
Line 8: Barrio Campo del Angel - Paseo del Val
Line 9: FF.CC. Station Square - Polígono Industrial Azque
Line 10: Vía Complutense - Espartales
Line 11: La Garena - Puerta Universo
Line 12: Plaza Cervantes - Jardín Botánico - University
Within the Community of Madrid, Castromil also offers interurban metropolitan regular transport by means of several lines:
Line 271: Alcalá de Henares – Pezuela - Pioz
Line 272: Alcalá de Henares - Villalbilla
Line 275: Alcalá de Henares - Los Santos de Humosa - Alcalá
All the buses are equipped with a modern Operation aid system (SAE). This system allows manage in real time the urban bus fleet in addition to provide the Company and the Administration with the necessary information to optimise the service to the users.
Renew your old pass
All the transport passes the Transport Regional Consortium of Madrid (CRTM) places at your disposal (passes for students, passes for large families, disabled people, etc.) can be renewed for the new public transport card without contact. Check here the fares of the passes and get yours.
User aid services
If you want to make us a general information request you can do it through our contact data indicated below.
If you think you have lost an object in some of our vehicles, get in contact with us clicking on the corresponding link in each case and we will do everything possible in order for you to recover it:AlcalaBus S.L. / Castromil S.A.
C/ Chile 43
28806 - Alcala de Henares (Madrid)
Tlf. 91 888 00 21
Fax. 91 882 76 11
Complaints, Suggestions and News (CRTM)
If you want to make a suggestion or a complaint about our transport services in the Community of Madrid, you can contact the CRTM clicking on the corresponding link:
Follow us in Twitter
You can also follow all the news and communications of AlcalaBus (#alcalabus) or Castromil (#castromilbus) through our Twitter account.